1. responsible person

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws as well as other data protection regulations is

collective mind GmbH
Römerstrasse 75
71229 Leonberg
Germany

Management: Armin Bär, Artur Hefner & Joshua Raabe
Commercial register: HRB 735720 (Stuttgart Local Court)
VAT ID No.: DE274111749

E-Mail: kontakt@comi.de
Phone: +49 7152 / 906 599 - 0
Fax: +49 7152 / 906 599 - 9
Website: www.comi.de

2. data protection officer

IITR Data Protection GmbH
Marienplatz 2
80331 Munich
Germany

Phone: +49 89 1891 7360
E-mail: email@iitr.de

3. general information on data processing

We only process our users' personal data to the extent necessary to provide a functional website and our content and services. Processing only takes place regularly with consent, unless legal regulations permit it without prior consent.

4. legal bases

• Consent: Art. 6 para. 1 lit. a GDPR
• Contract fulfillment or pre-contractual measures: Art. 6 para. 1 lit. b GDPR
• Legal obligation: Art. 6 para. 1 lit. c GDPR
• Vital interests: Art. 6 para. 1 lit. d GDPR
• Legitimate interest: Art. 6 para. 1 lit. f GDPR

5 Data erasure and storage duration

Personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this is required by law.

6. provision of the website and log files

The following data is automatically collected when you visit our website:

• Browser type and version
• Operating system
• IP address
• Date and time
• Referrer URL
• Internet service provider

This data is used to deliver the website and to ensure the security of the system (legal basis: Art. 6 para. 1 lit. f GDPR).

7 Rights of the data subject

• Right to information
• Right to rectification
• Right to restriction of processing
• Right to erasure
• Right to information
• Right to data portability
• Right of objection
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

8. use of HubSpot

We use HubSpot as a CRM and marketing platform. Personal data is processed by HubSpot on our behalf. The transfer to the USA takes place on the basis of EU standard contractual clauses (Art. 46 GDPR).

You can find more information here: HubSpot privacy policy.

9. privacy policy for the COMI chatbot

9.1 General information

As part of our website, we provide a chat service bot that you can use to communicate with an automated system.

9.2 Purpose of the processing

• Automated response to inquiries
• Improvement of customer service
• Internal analysis and system optimization

9.3 Scope of data processing

• Content of the user request (text input)
• Answers from the chatbot
• Date and time
• Session IDs, IP address if applicable (anonymized or complete, depending on configuration)
• Technical metadata

Please do not enter any sensitive personal data in the chat.

9.4 Legal basis

Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR (legitimate interest) or on the basis of your consent (Art. 6 para. 1 lit. a GDPR) if you voluntarily enter personal data.

9.5 Forwarding of data

The chat histories are only made available to the operator of the website. They are not passed on to third parties.

9.6 Storage period

The storage period depends on the purpose of the processing. Data is deleted as soon as it is no longer required.

10. right of objection

You can object to the processing of your personal data at any time, in particular in the case of direct advertising or if there are reasons arising from your particular situation (Art. 21 GDPR).

11 Automated decisions / profiling

Automated decision-making does not take place unless this is necessary for a contract or provided for by law or with your express consent (Art. 22 GDPR).