collective mind GmbH
Römerstrasse 75
71229 Leonberg
Römergalerie - elevator A4
Eltinger Str. 56
71229 Leonberg
Your digital assistant that understands information, automates processes and intelligently connects systems.
The Gen AI Agent is a powerful AI assistant that helps companies to optimize their processes, make automated decisions and provide intelligent support around the clock. By integrating state-of-the-art LLM (Large Language Models) technology, the Gen AI Agent can conduct dynamic conversations, provide information efficiently and automate repetitive tasks - all with the highest level of data security. Whether for customer support, internal knowledge management systems or intelligent process automation - the Gen AI Agent is flexibly adaptable and supports companies on their path to digital transformation.
Support availability
around the clock
Data on premise -
secure and performant
Connect current state-of-the-art AI models
easily and stably
Customized user interface
for ease of use
Full data security and
compliance with EU law
Automatic integration and
seamless data management
The agent analyzes reasons for returns, automatically generates return labels, informs the warehouse and customer service about workflows and forwards relevant information to the CRM.
The agent detects fault messages from machine data, analyzes the cause with AI, automatically informs the maintenance team and triggers spare parts orders in the ERP system if necessary.
The Gen AI Agent monitors tracking data, automatically detects delays and informs customers in real time via email, SMS or customer portal - integrated into TMS and CRM.
The agent receives damage reports via chatbot or email, assesses urgency with the help of AI, informs service providers via n8n and documents the process in the ERP system.
The Gen AI Agent reads applications from email inboxes or applicant portals, evaluates them based on predefined criteria, informs specialist departments and automatically schedules interviews.
The Gen AI Agent classifies incoming requests or documents, forwards them to the relevant departments, documents the processes in an audit-proof manner and automatically complies with SLAs.
With the COMI Gen AI Agent, companies benefit from an intelligent, high-performance solution that revolutionizes customer service. 24/7 support availability ensures that queries are answered quickly and efficiently at all times - regardless of business hours or human resources. On-premise data processing keeps all sensitive information within the company infrastructure, ensuring the highest security and data protection standards. The solution meets all EU compliance guidelines and reliably protects company data from unauthorized access.
Thanks to its seamless integration into existing systems, COMI Gen AI Agent enables a customized user interface that can be adapted specifically to the requirements of each company. The system works with the latest LLM (Large Language Models) technologies to deliver precise and correct context-based responses. Automatic integration and seamless data management ensure smooth integration into existing IT infrastructures, enabling companies to make their customer service scalable, efficient and future-proof.
What you need to know about the Gen AI Agent.
The COMI Gen AI Agent is an AI-supported software system that uses Large Language Models (LLMs) to understand information, automate processes and communicate with users or systems in real time. It can interact with users in natural language and is therefore much more flexible than previous rigid, algorithmic software systems.
The agent can automate all business processes for which electronic interfaces are available. For example, it can automate return processes in e-commerce, pre-sort applications in human resources, analyze machine data in industry, classify customer inquiries in the financial sector or process damage reports in the real estate industry. It handles communication, evaluation, decision-making and workflow control.
Automation of recurring tasks, faster information processing, consistent communication and direct system integration reduce manual effort, shorten response times and measurably improve processes.
The Gen AI Agent can be flexibly connected to ERP, CRM, TMS, HR and email systems as well as tools such as n8n, Slack or Microsoft Teams. It acts as an intelligent link between people, processes and technology.
Yes, the COMI Gen AI Agent can be used in compliance with GDPR, supports audit-proof documentation and enables transparent tracking of all actions - important, for example, in regulated industries such as financial services or healthcare.
Post
collective mind GmbH
Römerstraße 75
71229 Leonberg
Visitors
Römergalerie - elevator A4
Eltinger Str. 56
71229 Leonberg
Contact
E-mail: info@comi.de
Phone: +49 7152 / 906 599 - 0
Fax: +49 7152 / 906 599 - 9